A Tech firm based in Abuja, Nigeria with competence in Low Voltage installation, Power, Smart Home & BMS system is seeking to fill the position below in their Abuja office:
Job Title: Installation Service Technician
Reports to: BM
Location: Abuja
Job purpose
- Serves customers by installing and servicing systems and products.
Duties and responsibilities
- Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
- Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Documents service and installation actions by completing forms, reports, logs, and records.
- Maintains customer confidence by keeping service information confidential.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Accomplishes operations and organization mission by completing related results as needed.
- Ensures showroom, tools and equipment are in excellent working conditions
- Accomplishes project results by communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction; updating project plans.
- Prepares reports by collecting, analyzing, and summarizing operational data and trends.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Provide sales presentations and demo to clients and prospects
- Manage clients projects and ensures project deliveries based on specifications
Qualifications
- Electronics Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others
Qualifications include:
- OND or HND Electrical Electronics or Pure Sciences
- Competence is use of office software and MS projects
- Excellent grabs of technology, trend and use of social media tools
- Innovative and creative
- Must pay attention to details
- Efficient in duct, conduit and cable installation
- Competence in Electrical design and installation
- Hands on experience in Low Voltage installations; CCTV, Access Control, Voice, Data and Video networks, knowledge of Smart Systems.
- Proficiency in use of MS Visio or CAD software
- Flair for marketing and sales
- 2 years experience
Application Closing Date
30th June, 2019.
How to Apply
Interested and qualified candidates should send a scanned written Application and Resume in PDF format to:
[email protected] using the "Job Title" as the subject of the mail.