Pruvia Integrated Limited - Our client, an Internet Service Provider is recruiting to fill the position below:
Job Title: Customer Relationship Officer
Location: Lagos
Job Description
- Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
- Holds a decent conversation over the phone, processing information received from clients and giving accurate responses clients.
- Schedule and conclude status meetings with appropriate development resources and customers.
- Provide proper account reconciliation and credit notes to customers for down time experienced.
- Proactively follow up disconnected clients to get their links reconnected and resolve issues.
Requirements
- B.Sc/HND in any related field or equivalent.
- 3+ years' Client Relationship experience. Preferably in an Internet Solution Provider client facing environment while being professional and Customer focused.
- Knowledge of account management and relationship building process; Prior experience in business development process will be an advantage.
- Good knowledge of invoicing and preparation credit notes to clients.
Salary Range
N130K and above net; depending on Job knowledge, skill and experience.
Application Closing Date
14th July, 2019.
How to Apply
Interested and qualified candidates should send their Resume/CV to:
[email protected] using the Job Title as the subject of the mail.