Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of; Cinema operation: we Manage sites; Own sites, Consultancy for cinema development: Design; Fit-out; Cinema project management, Film Distribution: Rights Acquisition; Booking into cinemas; content development.
We are recruiting to fill the position below:
Job Title: Waiter/Waitress
Location: Lagos
Job Description
- We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
- The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
- Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you
- To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals
- You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
- Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.
- Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.
Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Requirements
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High School Diploma; food safety training is a plus
Application Closing Date
11th July, 2019.
Interview Date
Thursday, 11th July, 2019, by 9am-11am.
How to Apply
Interested and qualified candidates should come for an interview at:
Filmhouse Cinemas,
IMAX, Lekki,
Lagos State.