MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the vacant position below:
Job Title: Contract Delivery and Governance Analyst (Supervisory)
Location: Lagos
Job Description
- Ensure manage service vendors, TowerCo and other contractors deliver on agreed deliverables and quality standards.
- Ensure Partner (Managed Services, TowerCo etc.) payment, SLA and KPI validations and reconciliations.
- Contract coordination and administration
- Track and ensure timely issuance of PO and Invoice payment to MS and TowerCo
- Contract Administration
- Exclusion claim review and validation
- Penalty review for accuracy.
- Evaluate partner and Service provider performance reports for accuracy and consistency
- Ensure regular performance reports are received from MS Vendors and TowerCo etc.
- Monitor and report Contractual KPI, keep track of the values against Targets.
- Highlight and follow up with MS on critical network areas for improvement
- Ensure proper alignment of MS KPI and site categorization.
- Manage Services Vendor and TowerCo performance review and governance
- Track partners (Tower Co, MS Vendors etc.) and service provider’s compliance to contract deliverables.
- Build and maintain strong relationships with Vendors and other stakeholders
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
Job Condition:
- Normal MTNN working conditions
- May be required to work extended hours
- Team based
- Field and office bound
Experience & Training
Education:
- First degree in Electrical Electronics, Computer Science or any related discipline
- Fluent in English
- Certificate in project management is an added advantage
Experience:
- 3 - 7 years’ experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Experience using data mining tools and reporting.
- Experience in vendor/contract management preferably in a managed services environment
- Experience in Quality/performance/Operations/RF Optimization/Planning
Training:
- Vendor management
- Project management
- Network Operation and maintenance
- RF optimization
Minimum Qualification
- BA, BEng, BSc, BTech or HND
Application Closing Date
26th July, 2019.
Method of Application
Interested and qualified candidates should:
Click here to apply online