Owens and Xley Consults - Our client, a reputable culinary company is looking for suitably qualified candidates to fill the position below:
Job Title: SPA Customer Service Officer
Job Code: OX/CS/SLT/006
Location: Lagos
Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Proximity to the Island
- Minimum of HND/B.Sc or its equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
Application Closing Date
26th July, 2019.
How to Apply
Interested and qualified candidates should send their Resume to:
[email protected] using the "Job Title" as subject of the email.