Legend Hospitality Managers Limited - Our client, a 4-star hotel in Egbeda-Ipaja metropolis of Lagos State with 78 tastefully-furnished bedrooms, all necessary facilities for accommodation services, banquet/event services, indoor/outdoor catering services and leisure services, is recruiting qualified candidates to fill the position below:
Job Title: Business Manager
Location: Lagos
Job Description
- Oversees the daily operations of the hotel as well as provide strategic direction. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.
Responsibilities
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
- Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
Requirements
- Applicant should be at least 45 years of age with a bias for F&B
- Willingness to accept and meet revenue target
- Minimum of 5 years experience as Hotel Business Manager or relevant role
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software is an advantage
- Excellent customer service skills as well as a business mindset
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and a great attention to detail
- Degree in Business Administration, Hotel/Hospitality Management or relevant field
- All applicants should be well qualified with cognate experience in the hotel/hospitality industry.
- Applicants should reside around Egbeda and Ipaja. Applicants for the Business Manager may be considered for an accommodation offer.
Application Closing Date
15th August, 2019.
How to Apply
Interested and qualified candidates should send their CV only to:
l[email protected] using the Position as the subject of the email.
Note: Only shortlisted candidates will be contacted.