Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:
Job Title: Head, Specialized Logistics
Location: Lagos
Job Type: Full Time
Responsibilities
- Manage Warehouse (Inbound, Inventory, Outbound, Aftersales) and Logistics (Sorting center and Last Mile) teams, create, monitor, and improve their KPIs.
- Develop Dashboards to monitor performance and identify bottleneck areas of operational processes
- Queue monitoring to identify anomalies and improve customer satisfaction
- Overall management of sorting operations, route planning and distribution of customer orders to all hubs.
- Project management on specialized logistics, space planning, and warehouse layout design to accommodate continuous expansion.
- Ensure the timely scan at all the logs and update in systems for movement as transferable unit.
- Oversee reporting on Incidents/Change/Problem tickets and SLA status.
- Develop, implement, monitor and improve key performance metrics across the functional departments within the Warehouse and Logistics.
- Manage the Warehouse and Logistics operations for Bulky goods
- Setup and continuously improve Warehouse and Logistics operations processes
- Drive best practices for inventory management, reporting, and handling.
- Responsible to ensure appropriate control mechanisms are in place and achieve goals
- Develop and manage staff to continuously improve skills and team performance.
Professional Skills & Qualifications
- Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field is preferred.
- Minimum of 6 years of progressive related work with demonstrated experience in a large fulfilment, logistics, distribution, and operations management ,hands-on experience in supervision or management of a Warehouse facility.
- 4+ years leading operational teams or acting in a managerial position.
- Experience using data visualization tools like Qlik, Tableau, or Microsoft Power BI
- Excellent analytical capabilities, ability to produce, interpret and draw conclusions from data.
- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
- Experience in Project management and time management skills – experience with end-to-end project management processes
- Proven ability to implement process improvement initiatives
- Strong knowledge of Warehouse and Logistics Key Performance Indicators (KPIs)
- Proven experience in material handling and critical thinking to detect on-time any unsafe maneuvers i.e. large items, heavy materials and fragile material, etc.
- Strong leadership and interpersonal communication skills, with the ability to manage and develop a team
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African ecommerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online