Nicole Sinclair is a human resource consulting firm founded to maximize HR potential of its existing and potential clients. This we provide through effective partnership in attracting superior talent, developing staff and designing HR processes to yield maximized organizational effectiveness.
We are recruiting to fill the position below:
Job Title: Food and Beverage Supervisor
Location: Abuja
Job Description
- This position is responsible for managing all F&B operations of a middle sized hotel in abuja and for delivering an excellent guest experience.
- Food and beverage supervisor responsibilities include the ability to forecast, plan and manage all F&B orders, staff and finance.
- The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers needs and respond proactively to all of their concerns
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Oversee all aspects of the daily operation of the Apartment’s Room Service operation.
- Respond to guest complaints in a timely manner.
- Ensure proper set-up, breakdown and maintenance of all banquet functions
- Organize all documentation for shift work on a daily basis including pre-shift reports
- Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
- Coordinate and monitor all phases of the Room Service operation.
- Supervise the room service area in order to attract, retain, and motivate the employees.
- Ensure optimal level of service, quality, and hospitality are provided to guest.
- Ensure the timeliness and accuracy of the amenity set-up and delivery.
- Monitor and maintain proper running and cleanliness of banquet areas
- Perform any other reasonable duties as required and directed
Requirements
- First degree from a reputable university.
- About 5-7 years of experience in a similar position from within a 3 or 4 star hotel/serviced apartments.
- Must be between 30-40 years of age.
- Experience at a supervisor level in managing a restaurant in a hotel, for at least 5 years
- Good knowledge of both local and international foods
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Guest oriented and service minded
- Proficiency in MS Office, Outlook, Word, Excel
Application Closing Date
23rd August, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online