Owens & Xley Consults - Our client, a premium lash and brow beauty studio is looking to fill the position of:
Job Title: Beauty Studio Operations Manager
Location: Lagos
Key Tasks and Responsibilities for the Role
- A beauty studio operations manager oversees all staff, budgets, and operations of the business.
Key Responsibilities
- Oversee daily studio operations
- Supervise staff to ensure that staff actively carry out their roles
- Ensure strict compliance and monitoring of organizational rules, policies and standards
- Prepare daily sales reports
- Ensure all beauty treatments/services meet the company’s standards
- Ensure the business environment is properly cleaned at all times
- Ensure that the work stations are properly maintained and are clean at all times
- Arrange for regular maintenance services for all equipment
- Supervise cleaning and check at timely intervals
- Update and uphold company’s policies as required
- Handle and resolve all clients’ complaints
- Reconcile payments received with sales officer
Educational Qualification
- B.Sc/BA in any discipline; M.Sc/MA is a plus
Experience:
- 4 years' experience as a Manager or similar executive role
- Experience in the beauty industry is a plus
Skills and Abilities:
- Highly analytical, driven and focused.
- High level of professionalism;
- Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
- Experience in planning and budgeting
- Must have knowledge of business process and functions (finance, HR, procurement, operations, etc.)
- Strong analytical ability
- Must have outstanding organizational and leadership skills
- Problem-solving aptitude
- Good written and verbal communication skills
- Must have sound judgment
- Must pay great attention to detail
- Must be service minded.
- Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.
Application Closing Date
23rd August, 2019.
How to Apply
Interested and qualified candidates should forward their CV to:
[email protected] using the "Job title" as the subject of the email.