Cashigo International, a leading internet finance company in Lagos is looking to fill the full-time services of the position below:
Job Title: Call Center Agent
Location: Lagos
Job Descriptions
- He/She will be the liaison between the organization and its current and potential customers.
- He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs clarify information; research every issue and providing solutions.
- Meet personal/team qualitative and quantitative targets.
- Seize opportunities to up sell products when they arise.
Requirements
- HND/B.Sc in any discipline.
- Must not be more than 27 years old.
- Excellent spoken English with impressive interpersonal skills
- Must be Fluent in English and one other Language
- 1-3 years’ experience working in a related job role
Application Closing Date
25th August, 2019
Method of Application
Interested and qualified candidates should send their CV and Cover Letter using the advertised "Job Title" as the subject of their email to:
[email protected]