Alan & Grant is a firm of consultants creating innovative HR & Enterprise Solutions. We focus on enabling performance improvements around our clients’ people, product and project concerns. We work with different organizations to conceptualize, build and deploy bespoke solutions aimed at improving overall performance and align workforce to long-term corporate objectives ensuring sustained growth and profitability in the process.
We are recruiting to fill the position below:
Job Title: Team Lead, Direct Sales
Location: Lagos
Job Type: Full time
Job Summary
- The Team lead, Direct Sales is responsible for leading a team of sales representatives in realizing the sales objectives of the business
- S/he will drive the strategy for increasing client base through aggressive leads generation, client retention, follow up on prospects, door-to-door and other cold calling techniques.
Roles & Responsibilities
- Ensure attainment of monthly sales quota for self and the team by obtaining new business in assigned territories
- Develop action plan to ensure attainment of sales targets
- Recommend products and services in line with individual client needs
- Review performance of team members and ensure ongoing feedback for continuous improvement
- Hold regular knowledge sharing and training sessions with direct sales representatives
- Utilize door-to-door knocking and cold calling techniques, distribute marketing materials, and participate in targeted Sales Events to generate personal sales leads
- Develop, coach and mentor team members for high performance
- Champion onboarding and integration of new team members
- Prepare and deliver presentations to various categories of clients on product offerings
- Up-sell both existing and new clients
- Give regular reports to Management on activities on the Unit.
- Assist in resolving customer issues and escalate where necessary
- Provide after sales support to clients to ensure optimal service delivery
- Maintain updated knowledge of all products and services
- Maintain oversight of client experience from point of order to installation
- Develop extensive client base to meet and exceed assigned targets
- Liaise with Sales and Marketing teams to optimize customer experience and ensure brand consistency
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommend changes in products, service, and policy by evaluating results and competitive developments
- Resolve customer complaints by investigating problems;developing solutions; preparing reports; making recommendations to management
- Commit to personal development and keep abreast of industry trends by attending workshops; and participating in professional societies
- Contribute to overall team effort by accomplishing related results as needed
- Submit weekly & monthly reports of achievements and action plans for the subsequent month
- Review reports of team members and ensure their activities are in line with objectives
- Maintain adequate record keeping of all sales and service activities
- Prepare monthly KPI report and updates.
Requirements
- First Degree in related fields with a flair for sales/marketing. Prior experience supervising a sales team is required
- Minimum of 5 years’ experience selling ICT/Telco products
- Strong verbal and written communication
- Ability to think creatively and strategically.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online