Beckley Consulting Limited - Our client, a new Party Items and Venue Rental Company with operations in Lekki area of Lagos State poised to make a difference in clients' satisfaction through services rendered with a touch of superior quality and professional excellence that caters for small and big events.
They are recruiting to fill the position below:
Job Title: Operations Supervisor
Location: Lagos
Supervision Received: Operations Manager
Supervision Exercised: Operations Team Leaders
Responsibilities
- Sets clear expectations for the Operations employees: Supervisors, Team Leaders, and Rental Assistants relative to the overall goals of the company.
- Direct responsibility for all Operations Staff.
- Participation in monthly management review of the division and stores.
- Work closely with Customer Service Department and Store Department to ensure consistency in Operations processes.
- Work closely with Customer Service Executive, Centre Manager and Store/Quality Control Manager to work through overlapping duties and strategies to ensure consistency for rental and setups throughout company.
- Develop, implement, and maintain comprehensive training programs for all Operations employees for product knowledge, items and safety techniques.
- Work with Store Manager on inventory reconciliation.
- Promote customer service and profitability to attain our goals.
- Suggest changes in working conditions and use of equipment to increase efficiency of department and staff.
- Safety - promote a safety culture and work to reduce or eliminate accidents by enforcing our safety regulations.
- Assist with the difficult customer calls and customer damage as requested
- Supervise the “deadline” equipment for quickest turnaround and prioritize by need.
- Travel to the various Setup locations as often as needed to ensure success utilizing a standardized approach.
- Other duties may be assigned as needed.
Qualifications/Experience
- First Degree or its equivalent in any discipline with at least five years' experience in Events and Entertainment Industry. Experience in Rentals, Events Setup or entertainment will be an advantage
- Only Male Candidates will be Preferred.
- Age: Between 35-40 Years of Age
Skills:
- Interpersonal skills
- Result-oriented
- Good oral and written communication skills
- Micro-soft office suites (excel, word, power point, etc)
- Team work and Integrity
- Entrepreneurial mind-set
Remuneration
N80,000 - N100,000 monthly, gross.
Application Closing Date
Friday, 30th August, 2019.
Method of Application
Interested and qualified candidates should send their CV with "Operations Supervisor" as the subject of the application to:
[email protected]