IT Field Technician (Hardware & Networking) at 3Supports Services

Posted on Mon 26th Aug, 2019 - www.hotnigerianjobs.com --- (0 comments)

3Supports Services - We are young, experienced, excellent and still growing. Registered in Nigeria with Corporate Affairs Commission. 3Supports is one of the leading IT Companies in Lagos, System Integrator and re-sellers across West Africa.

We are recruiting to fill the position below:

Job Title: IT Field Technician (Hardware & Networking)

Location:
Lagos

Job Description
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritise and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.
Application Closing Date
20th September, 2019.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject of the email.