Aideplanet Limited is a Human Resource Consulting organisation that offer both local and international companies bespoke human resource consulting services across diverse sectors.
We are recruiting to fill the position below:
Job Title: Front Desk Receptionist
Location: Lagos
Job Description
- We are recruiting for the role of a Front Desk Representative, to undertake all receptionist and clerical activities at the desk of our client's office.
- Assisting with administrative tasks.
- Receives the guest and answers questions in person by telephone.
- Provide client support services in accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyse and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Maintain client focused working environment for team.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities with client contacts.
- Responds to inquiries and refers when necessary to the appropriate official or department.
- Prepares outgoing mail, sorts and distributes incoming mails.
- Utilise effective problem solving and time management skills in client service operations.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.
Qualifications
- HND/BSC in any discipline
- Minimum of 3 years’ cognitive experience.
- Must be computer savvy.
- Must be proficient in typing.
- Must be presentable.
- Must have excellent communication and interpersonal skills.
- Previous experience in a Front Desk Role position is an added advantage
Application Closing Date
12th October, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online