Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting to fill the following position:
Job Title: Personal Financial Manager - PH
Job ID: 415764
Job Function: Consumer Banking
Location: Nigeria
Job Description
Service Quality
- Management of Service Delivery – Review of staff output to ensure adherence to specified service standards. Manage/recommend workflow changes for greater efficiency.
- In liaison with the Branch Manager, plan and manage staff administrative issues for direct reports e.g. - Organise work flow and staff leave – Staff coaching and training where needed for improve performance – Job rotation.
- Supervise day to day operational activities in the front office.
- Ensure all positions are manned
- Carry out other responsibilities as may be assigned from time to time
Sales
- Cross sell to customers and prospects
- Sell assigned products ranges – PIL; Banca, Investment Services
- Migrate customers to alternate channels
Key Roles & Responsibilities
Service Quality
- Management of Service Delivery – Review of staff output to ensure adherence to specified service standards. Manage/recommend workflow changes for greater efficiency.
- In liaison with the Branch Manager, plan and manage staff administrative issues for direct reports e.g. - Organise work flow and staff leave – Staff coaching and training where needed for improve performance – Job rotation.
- Supervise day to day operational activities in the front office.
- Ensure all positions are manned
- Carry out other responsibilities as may be assigned from time to time
Sales
- Cross sell to customers and prospects
- Sell assigned products ranges – PIL; Banca, Investment Services
- Migrate customers to alternate channels
Qualifications & Skills
- B.Sc from any recognised University
- A good knowledge of the bank’s products, services and policies.
- Good service skills/etiquette/personal presentation
- Good knowledge of bank cash related policies
Application Closing Date
12th February, 2014.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: When the page opens, at the Location dropdown, select
Nigeria - SCB and click Search, then click
Personal Financial Manager - PH.