BossTMT Empire Limited is seeking to employ suitably qualified candidate to fill the vacant position below:
Job Title: Service Manager
Location: Lagos
Job Descriptions
- Improve customer service experience, create engaged customers and facilitate organic growth.
- Take ownership of customers issues and follow problems through to resolution.
- Set a clear mission and deploy strategies focused towards that mission.
- Develop service procedures, policies and standards.
- Keep accurate records and document customer service actions and discussions.
- Analyse statistics and compile accurate reports.
- Control resources and utilise assets to achieve qualitative and quantitative targets.
Requirements
- Proven working experience as a customer service manager, retail manager or assistant manager.
- Experience in providing customer service support.
- Excellent knowledge of management methods and techniques.
- Proficiency in English.
- Strong client-facing and communication skills.
- Customer service orientation.
Application Closing Date
28th November, 2019.
How to Apply
Interested and qualified candidates should send their CV to:
tmtmagicautos@gmail.com using the "Job title" as subject of the email.