Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Job Description
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Suggest solutions when a product malfunctions.
- Handle product recalls.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
Application Closing Date
31st December, 2019.
How to Apply
Interested and qualified candidates should forward their Applications to:
[email protected] with the "Job Title" as subject of the email.