Deloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana.
In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & Industrial and government and public services.
We are recruiting to fill the position below:
Job Title: Head, Commercials and Product Management
Location: Lagos
Job Type: Full time
Job Summary
- To drive the growth of the retail business through development of targeted value propositions for customers and value chain partners.
Responsibilities
- Developing and implementing the commercial strategy for the business.
- Understanding the value drivers of the business and identifying profitable commercial opportunities to grow revenue and market share.
- Developing and maintaining an excellent understanding of the key customers/target segments to ensure that their needs are being met and that their business is retained.
- Working closely with the Head of Retail Sales, Customer Experience Management and Customer Life-cycle Management to manage key customers and deepen share of wallet.
- Reviewing existing products, services and markets.
- Undertaking market research and analysis and producing business plans/recommendations (including all associated costs and forecasted revenue for the business), to ensure that all business development opportunities (new products, services and markets) are optimized.
- Championing and leading each new product or service development, from innovation through to successful implementation across each business function, to enable it to become a core part of the business.
- Reviewing and assessing the potential to develop strategic partnerships with sector specialists.
- Assessing the risks to the business of any new commercial opportunities.
- Leveraging customer data analytics and insights to ensure consistent delivery of a superior customer experience.
- Representing the Company externally e.g. at networking events, conferences and exhibitions to enhance and strengthen the Company’s profile and optimize all business development opportunities.
- Liaising with relevant internal departments to ensure that customer needs are met and that customer requirements are fully communicated throughout the business
Requirements
- Bachelors’ degree and preferably an MBA or relevant second degree
- Minimum of 10 years commercial management experience
- 3-4 years experience in a similar role in FMCG, e-commerce, telecoms
- Banking Experience will be an added advantage
- Experience in consumer segment marketing particularly focused on youths and mass segments
- Experience in developing product visions and customer journeys
- Experience in building and managing successful teams that work well together, particularly cross-functionally
- Good standing and assertiveness, with excellent team work attitude, with proven ability to influence and coordinate teams beyond his/her own department
- Ability to deal with decision making processes in complex organizations
Application Closing Date
22nd November, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online