Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.
A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more nigerians.
In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.
We are recruiting to fill the following position:
Job Title: Manager, Airtel Money Product Control
Location: Nigeria
Responsibilities
- To develop and manage all internal controls for Airtel Money and ensure mitigation of revenue leakages, fraud, errors and omissions.
Risk assessment and management
- Develop standardized RA Activity Universe, processes and controls for Airtel Money
- Design Gap analysis for all RAFM processes and controls
- Develop policy, procedure and processes framework for Revenue Assurance & Fraud Management
- Provide risk management finance input to compliance.
Prevent/ identify revenue leakage issues
- Implement RAFM Compliance Monitoring System
- Ensuring strict application to Group Finance directives on the management of Revenue Generating Events within the OpCo
- Review of pricing coding for agents & Merchants.
Fraud Management
- Investigate suspicious transactions and file Suspicious Activity Reports as required.
- Analyze and identify possible money laundering activity reported by AM Manager & Banks
- Review and address systems generated and manual AM alerts
- Review controls over custody of test beds, test sim cards, IT systems, interphase with merchant and any other system to facilitate mobile money transfer.
- High Balance review
Audit Compliance
- Closure of Statutory and Internal Audit issues by implementation of agreed audit recommendations
Complaint resolution
- Liaise with Banks, vendors and other stakeholders to resolve outstanding issues emanating from AM transactions
Reporting
- Provide all reports and information in a timely and accurate manner.
Requirements
- Bachelors in Accounting or other Business related courses
- Professional certification in Accounting (ACA) or Audit & risk control (e.g. CISA/CISM)
- 7-10 years financial, operational, and information technology experience with a telecommunications service provider, preferably in a GSM or financial services environment
- Significant experience and exposure to mobile money transfer, services, rates, tariffs, regulations, service level agreements, and retail and corporate agreements and contracts preferably come from telecommunications/banking
- Significant experience and exposure with customer care, usage processing and billing processes, systems and interfaces
- Strong understanding of data analysis, auditing and reconciliation methods and procedures
- Proven ability to take large amounts of multi-faceted data and create insightful and meaningful information to be used in business decision making
- Very good software skills, especially in MS Excel, ACL, and Word. Successful history of working with software applications.
- Hands-on SQL or Oracle experience helpful
- Strong analytical and data interpretation skills
- Excellent verbal and written communication, organizational and interpersonal skills
- Strong communication skills with all levels of management in a professional capacity
- Ability to work effectively under time constraints and deliver results by critical deadlines
- Strong capability to pull reports, load information, and trend data
- Project & Program management skills
- Ability to work seamlessly across businesses and hierarchy levels
- High integrity is mandatory
Application Closing Date
24th February, 2014
Method Of Application
Interested and qualified candidates should:
Click here to apply