Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Responsibilities
- Managing large volume of customer calls
- Stay friendly and helpful.
- Resolve questions and service issues for customers via phone, email and text.
- Accurately document customer interactions.
- Determine opportunities for new sales.
- Sell products to established customers through up-selling and cross-selling.
- Resolve all inbound and outbound support requests per established guidelines.
- Identify and act as a company ambassador at all times.
- Be professional.
Requirements
- Minimum of HND or equivalent.
- X years of customer service experience.
- Demonstrated ability to provide outstanding customer service.
- Customer-centric.
- Result-driven.
- Focus on quality and attention to detail.
- Good time-management skills.
- Ability to multi-task.
- Strong interpersonal and communication skills.
- Critical-thinker and problem-solver.
- Ability to work with minimal supervision.
Application Closing Date
31st December, 2019.
How to Apply
Interested and qualified candidates should forward their Applications to:
[email protected] using the Job Title as the subject of the mail.