Rossland Group since the year 2000 provides market research and management consulting services to clients in the private and public sectors within and outside Nigeria. In 2013, it expanded the scope of its services to include Professional Background Screening and Business Brokerage. In 2015 and 2016, it added franchise consulting and recruitment services respectively.
We are recruiting for the position below:
Job Title: Restaurant Manager
Location: Kaduna
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations.
Requirements
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Strong leadership, motivational and people skills
- Acute financial management skills
- HND or B.Sc Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus.
Application Closing Date
31st December, 2019.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] using the Job Title as the subject of the mail.