Software Support Engineer at Willers Solutions Limited

Willers Solutions Limited - Our client, a reputable IT firm is recruiting suitably qualified candidates to fill the position below:

Job Title: Software Support Engineer

Location: Lagos

Job Description

• Field incoming problems from end users to resolve application, hardware and provide Dynamics 365 Finance and Operations software issues;
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
• Help define IT infrastructure strategy, architecture, and processes
• Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
• Prioritize, schedule, and administer all instances where enhancements and defect resolution are required
• Communicate Dynamics 365 Finance and Operations application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders;
• Ensure all IT and Dynamics 365 Finance and Operations support requests are dealt with in an efficient and timely manner;
• Lead large IT projects, including the design and deployment of new IT systems and services
• Assess vendors and develop test strategies for new hardware and software
• Troubleshoot hardware and software issues

Requirements

• Bachelor's Degree in Computer Science/Engineering, Information Technology or related discipline
• Min of 3 - 5 years of experience in a technical support environment.
• Microsoft SQL Server Administration
• Windows Server Administration
• Microsoft Azure Virtual Machine Management
• Microsoft Office 365 Knowledge
• Azure Active directory
• Experience with Microsoft Dynamics AX, NAV or Any Other ERP Solution would be an asset.

Application Closing Date
14th January, 2020.

How to Apply
Interested and qualified candidates should send their CV “MS Word Format” to: [email protected] Using "Software Support Engineer" as the subject of the mail.

Note: Only qualified candidates would be shortlisted.