Information System Specialist at Medecins Sans Frontieres (MSF) - Switzerland

Medecins Sans Frontieres (MSF) is an independent international medical humanitarian organisation that delivers emergency aid in more than 60 countries to people affected by armed conflict, epidemics, natural or man-made disasters or exclusion from healthcare.

We are recruiting to fill the position below:

Job Title: Information System Specialist

Location: Borno

Scope of Responsibilities and Accountabilities

• Carrying out assessments and ensures the implementation, maintenance and monitoring of all IT and tele-communications equipment according to MSF standards and protocols in order to ensure an optimal running of the project and the efficient use of the systems and equipment
• Defining procedures and ensuring the implementation, monitoring, maintenance and correct functioning of the IT and telecommunications equipment and systems in the mission and participating in the establishment and/or revision of the budgets concerning ICT
• Managing the ICT activities in support to and in close collaboration with the field responsible of the sector of activity (s) he is primarily in support. This includes the following:
  • Identifying and implementing the information management practices to enhance the system's effectiveness and reliability (development, check-up, deployment of applications, systems or new ICT standards)
  • Supervising, implementing and monitoring security management protocols (data saving, firewall, backup, security for equipment and software) in order to ensure data security, availability and an immediate operational recovery and continuity in case of emergency
  • Ensuring that all IT and telecommunications equipment are correctly inventoried in direct link with the procurement team ensuring sufficient stock of spare parts and necessary tools for the maintenance, repair and replacement of defective equipment
  • Informing the technical referent before all purchase of equipment or services and ensuring the preparation, tests, packing and documentation for all ICT equipment and networks before providing to users
• Ensuring the proper documentation, filing and the compilation of statistical data on ICT (number of repairs, monitoring and abuse of internet and telephone use, general state of computer parts, etc.) and drafting a quarterly report on activities, informing his/her supervisor of all technical modifications of the mission. Monitoring guarantees/warranties and insurance and following up invoices
• Providing direct supervision and support to the Information Systems technicians as well as technical and educational support (briefing, training, etc.) to new users, relevant personnel, technicians, project radio operators and/or logistics experts dealing with information systems and managing user access to the information systems (communication tools, software, files, etc.)
• Performing delegated tasks specific to her area of speciality, as defined in his/her job description and according to the line manager
• Have in constant availibility in case of GSM based internet are shutdown to alternate the system with back up mainly Vsat.
• Ensure in all the location, all communication devices at the hibernation rooms are constantly checked, maintained and functional.
• Responsible that mission emails are produced according to the it policey and defined strucutre.
• Ensure all ITC equipment, tools and parts are carefully kept, recorded in stock or marmota and are monthly reported to the logistics coordinator.
• Ensure regular field visit to safeguard the It services are always at acceptable level.
• Be the focol point to follow document of IT, Contracts, Licenses, Payments.
• The main focal point for all the installation related to the It.
• Responsible for updating mission marmota and report it on the monthly bases.
• Make sure the renewal of equipment are well planned in the budget.
• Repsonsible for collecting all wasted equipment for recycling propose.

Minimum Requirements

• Essential degree in IT related field
• Essential MSF working experience of at least two years in related position
• Essential computer literacy (word, excel and internet)
• Commitment, Flexibility, Stress Management, Results, Teamwork, Service

Application Closing Date
17th January, 2020.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] clearly indicating the Job Title as the subject of your mail.

Applications must be in English and include:

• Complete CV and Copies of all certificates and diplomas mentioned in the CV.
• Updated contact details and ID
• Contact information of the previous employer/s for reference.

Notices

• MSF is an equal opportunity employer, both men and women are encouraged to apply.
• No monetary transactions, neither demands of favours in kind, nor other types of favouritism will be tolerated in the recruitment process. MSF reserves the right to refuse hiring of a candidate having benefitted from such acts. All illicit demands of these types may be pursued through the judicial system
• MSF thanks all the candidates for their interest in this position. Only shortlisted candidates will be contacted.