MainOne - Is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class submarine cable system running down the coast of West Africa, state of the art IP NGN network, growing regional and metro terrestrial fiber optic networks, and data center facilities enable broadband services for businesses needing solutions in West Africa. Our network is interconnected and peers with leading operators and internet exchanges worldwide to provide global reach to our customers.
MainOne seeks to employ visionary, focused and effective individuals with sound track records and demonstrated relevant abilities to fill the following position below:
Job Title: Product Specialist
Location: Lagos
Department: Sales & Marketing
Reporting Line: Head, Product Development/Chief Sales & Marketing Officer
Responsibilities
- Providing the sales team with the necessary product expertise to enable them to sell the product. This involves printed and electronic promotional material, FAQs, presentations, product training, and relevant papers.
- Responsible for reviewing product data to ensure that the Sales Team is kept up to date on new developments regarding the companies or competitors’ products.
- Act as point of first reference for all product related enquiries and work collaboratively with colleagues in Sales, Marketing Communications and Technical Solutions to address any issues that may arise.
- Direct market research and intelligence gathering efforts to assess customer response to/ requirements for new products. Either conduct this research with Main One's resources or manage an agency.
- Assist with the development of Go-To-Market plans and provide content for advertising, promotion and sales aids in accordance with the annual marketing plan.
- Recommend value added services to drive customer retention.
- Identify and qualify opportunities for new business, products and services.
- Define and direct marketing programs for demand creation, lead generation and interface for lead tracking and management.
- Ensure the maintenance of updated records in the Customer Database.
- Provide marketing support and / or assistance to other team members on product solutions.
- Maintain a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately.
- Development of proposals for strategic sales opportunities.
- Analyses of industry, customer and competitor trends via the Internet and written reports;
- Work closely with third-party research companies to obtain, monitor and provide secondary research on the telecoms industry including product innovations and other insights that will help manager team in developing strategy to sustain and growth the business.
- Support Manager by providing pertinent market information that will help the strategy development and business decision making process.
- Preparing reports of findings, illustrating data graphically and translating findings into written text to aid decision making.
Qualifications, Skills and Competencies
- Technical background + Business Management skills.
- Technical & Professional proficiency.
- Project Management Skills.
- Research & writing skills.
- Analytical Thinking.
- Problem Solving.
- Relationship Management.
- Team work.
- Excellent Communication Skills.
- Negotiating Skills.
- Proficiency in MS Office.
Demands of the job:
- Ability and willingness to work long hours and meet tight deadlines;
- Ability to work with minimal supervision.
Application Closing Date
4th March, 2014.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: When the page opens, click on
"Product Specialist"