Michael Stevens Consulting is recruiting to fill the position below:
Job Title: Operations Manager (Logistics)
Location: Lagos
Job Description
- As an Operations Manager working in the courier industry, you will be required to oversee day-to-day office management tasks, ensuring that all safety regulations are adhered to.
- Customer service is extremely important and in the role of Operations Manager, it will be your job to ensure service levels are maintained and customer satisfaction achieved.
- You will manage a team of people and it will be your responsibility to ensure all training needs are met and that performance is monitored and feedback provided at regular intervals.
- As a member of the management team, you will be expected to prepare, revise and submit reports, budgets and other documentation as required.
- The Operations Manager is responsible for implementing quality management and other regulatory compliance strategies inline with company policy.
- Planning delivery routes.
- Loading items onto the van.
- Collecting instructions from the central depot.
- Examining vehicles before delivery.
- Signing for the item upon collection.
Key Skills and Qualifications
- Prior work experience is usually (delete) required to work in a job in operations management together with a sound understanding of the international/domestic courier industry.
- Strong organisational skills together with the ability to multi-task are essential.
- You must be able to demonstrate comprehensive knowledge of quality assurance principles, methods, design, testing and implementation relating to operations management.
- Excellent leadership and supervisory skills, together with strong interpersonal skills are essential.
- You must be able to problem solve and make decisions under pressure.
- An Operations Manager must have excellent written and numeracy skills.
- You must have competent IT skills and be aware and able to operate industry standard software used in Operations Management within the Courier industry.
Remuneration
- Salary is most attractive and very competitive.
Application Closing Date
26th February, 2014.
How to Apply
Interested and qualified candidates should kindly send their CV's to:
[email protected]
Note: That only shortlisted candidates will be called.