ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services.
We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.
We are recruiting to fill the position below:
Job Title: Employee Experience and Communications Officer
Job ID: 58
Location: Lagos
Department: Human Capital Management
Function: Content Creation / Curation, Employee Experience, Internal & External Communications.
Reporting to: Head, HR Operations
Travel Frequency: Occasional
Purpose of the Job
- Responsible for creating and executing a digital communication strategy for engaging with employees
- Also, monitoring and improving the overall employee experience across company culture, physical space and technology to produce an engaged, motivated and high performing workforce.
Expected Key Results
- Wholesome employee experience.
- Internal communication & content curation duties.
- Develop strategies and initiatives that would enhance employee experience.
- Monitoring employee experience KPIs (satisfaction, engagement, productivity) as it relates to company culture, physical space and technology tools.
- Drive leadership awareness, commitment and accountability for the employee experience and diversity and inclusion.
- Foster positive employer-employee relationships through effective communication.
- Design & review copy for print and digital platforms.
- Handle protocols for internal corporate announcements. Create alignment by taking concepts / ideas from various stakeholders to create deeply resonating & engaging content.
- Manage and update all ipNX internal employee digital presences such as career portal, Intranet, etc.
- Report to Executive Director, Corporate Services on trends on all employee experience touch points.
- Create SLAs for vendors as it pertains content and designs for corporate services.
- Assist with general administrative / corporate duties as necessary.
- Perform other duties as assigned by the Executive Director, Corporate Services.
Educational Qualifications & Functional Skills
- Minimum of 2.2/ Upper Credit, Bachelor's Degree in Computer Science, HR, Communications, Public Relations or related discipline.
- Training / certification in user experience design, user research, usability design or product design is an added advantage.
- Portfolio / case studies- Visual design: e.g fliers, magazines, advertising campaigns etc, User experience design assets: personas, journey maps, wireframes, usability tests etc, copy writing and Video editing and post-production.
- Web design & development: HTML, CSS & JS (Experience of frontend frameworks like Angular, React or Vue.js is a bonus)
- User experience design tools: usability testing, user research, wireframing, prototyping, A/B testing
Work Experience:
- 1-2 years of experience in similar capacity.
- Experience with user experience design techniques e.g. user research, usability testing, wireframing, prototyping, journey mapping, personas etc.
- Creative copywriting, for presentations, email copies, publicity and advertising assets.
- Experience with Adobe Creative Cloud i.e. XD, Photoshop, Illustrator, InDesign, AfterEffects, Premiere Pro.
- Experience with CMS i.e. WordPress, Blogger, LinkedIn Publishing, Medium
- Experience working in social media, online publishing or digital marketing and its tools e.g. Mailchimp.
- Experience working with analytics tools e.g. Google Analytics
Other Requirements:
- Storytelling
- Customer Focus
- Ability to sell
- Action orientation
- Ability to optimize work processes
- Tech savvy
- Drive results
- Self Development
- Nimble Learning
- Resilience.
Application Closing Date
31st March, 2020.
https://www.hotnigerianjobs.com/hotjobs/268193/employee-experience-and-communications-officer-at.html