Royal Emerald Hotel is world class standard hospitality company that provide effective and efficient services to its clients. Currently, we are recruiting to fill the vacant position below:
Job Title: Customer Service Officer
Location: Lagos
Responsibilities
- Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, etc.
- Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
- Provides pricing and delivery information, processes orders, and prepares cash reports.
- Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
Requirements
- Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.
- Multi-task oriented
- Excellent communication skills and problem solving abilities
- General education Degree experience.
Application Closing Date
28th January, 2020
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as subject of the email.
https://www.hotnigerianjobs.com/hotjobs/269382/customer-service-officer-at-royal-emerald-hotel.html