First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the position below:
Job Title: Senior Analyst, Quality Management
Ref Id: 2000000N
Location: Head Office, Lagos
Job: IT TECH, SEC & OPS
Organization: Technology And Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range - From : Banking Officer Grade Range - To : Assistant Manager
Job Objective(s)
- Assist with developing, maintaining and communicating quality concepts to enhance the quality management, business processes, applications, systems and infrastructure. Support and sustain continuous improvement efforts
- Responsible for creating, executing and documenting the tests necessary to ensure that application and technical environment meets performance requirements (technical and functional) and freedom from defects
Duties & Responsibilities
- Ensure quality standards, test procedures and methodology are adhered to
- Monitor IT processes as wells as delivery and performance of applications, systems and infrastructure to ensure compliance and efficiency of operation
- Determine improvements to areas of operations
- Review supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements
- Assist with developing and maintaining quality policy and procedure documents
- Communicate quality standards and principles to IT organisation
- Assist with identifying and evaluating continuous process improvement opportunities
- Monitor performance of quality management using defined KPIs
- Assist with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
- Retest corrections to ensure problems are resolved
- Provide leadership and technical guidance to reports
- Conduct quality audits.
Job Requirements
Education:
- Minimum of a first degree or its equivalent in a business / IT related discipline
- Masters, MBA or a recognized professional certification will be an added advantage.
Experience:
- 3+ years of experience in IT quality management.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/269629/senior-analyst-quality-management-at-first-bank-of.html