Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Client satisfaction is absolutely central to our continued growth and success, and our Corporate Coverage division drives and protects this essential business function within Standard Bank. As a motivated and talented Client Coverage Manager. We want you to work closely with our key clients, helping them to optimise financial performance through the full range of standard bank services and products
We are recruiting to fill the following position:
Job Title: NIB Relationship Manager - SouthWest
Job ID: 12569
Location: Nigeria
Division: Business Banking
Responsibilities
- To execute relevant customer relationship and retention management strategy towards delivering of both Liability and Asset budget for the branch(es) under coverage area. To drive the right sales culture amongst all NIB sales staff and spear head acquisition strategy of the NIB business of the branch.
- To engage Companies on a continuous basis for acquisition opportunities in Personal & Business banking .
- To execute robust relationship management techniques that would ensure optimum customer retention
- Identify opportunities in markets, Cooperative Societies/Associations/Unions and engage market associations and representatives of these cooperatives/associations for acquisition.
- To coach and guide team of Direct Sales Agents (DSAs) towards sales achievement
- Relate well with operation staff to ensure minimal Turn Around Time is achieved on account opening
- Ensure that customers are assisted at their place of work to open accounts, complete applications and collect relevant document. Copied from: www.hotnigerianjobs.com
Key Performance Measures
- Delivering on the branch(es) budget
- Ability to grow the clientele base of the branch(es)
- Innovative Business Development input through constructive feedback from the market
- Create sales pool for NIB DSAs
Requirements
- Good banking relationship knowledge and skill
- Numerical Skills highly desirable
- Sound knowledge of economic trend and local markets in Nigeria
- Working knowledge of branch banking
- Sound knowledge of the banking industry and competitors
- Strong Negotiation Skill
- Minimum of 2 years cognate working experience.
- Computer literacy and knowledge of personal computers and software packages MS Word, MS Excel, MS PowerPoint,
- Strong interpersonal skills
- Ability to work under pressure
- Strong Analytical and numerical skills
Application Closing Date
11th March, 2014
Method Of Application
Interested and qualified candidates should:
Click here to apply