Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria.
We are recruiting to fill the position below:
Job Title: Client Relationship Manager
Location: Lagos
Job Responsibilities
- Maintain good relationships with clients so that the business can maximize the value of those relationships
- Identify key contacts at potential client companies to establish and foster relationships
- Participate in one-on-one meetings with clients to explain services to guide their choices
- Understand the problems and challenges of clients and identify ways the business could better address those needs
- Grow the business by identifying new sales and business development opportunities
- Seek opportunities to cross-sell or upsell to existing clients
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
- Provide excellent service to maintain a positive reputation for the business
- Resolve any customer complaints promptly and professionally
- Set revenue targets and develop and execute a strategy to meet them
Requirements and Qualifications
- Ability to build, foster, and maintain positive professional relationships
- Devotion to high-quality customer service
- Excellent interpersonal communication skills
- Keen analytical and research abilities
- Knowledge of relationship management best practices
- Problem-solving and conflict resolution capabilities
- Willingness to develop an in-depth understanding of the business and related services
- Bachelor's degree in Business, Marketing, Management, or related field
- Outgoing and customer-oriented attitude
- 3+ years of experience in a sales or customer service role
Application Closing Date
28th February, 2020.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/272893/client-relationship-manager-at-proxynet-communicat.html