MTN Nigeria is a top Telecom Service Provider in Nigeria, and part of MTN Group with operations in numerous African countries. We are recruiting to fill MTN Job Vacancies in the following positions:
Job Title: Revenue Assurance Analyst Customer Lifecycle Management (CLM)
Department: Finance
Location: Lagos
Employment Status: Permanent
Reporting To: Senior Data Analyst
Job Conditions:
- Normal MTNN working conditions.
- May be required to work extra hours
Job Description:
- Review and evaluate the Campaign Concept Document (CCD)
- Identify data integrity issues on data used in campaigns
- Implement best practice revenue leakage identification strategies
- Conduct best practice in Customer Lifecycle Management Billing Assurance
- Ensure all Campaign revenue disputes are resolved
- Develop controls on RA Application required for CLM Assurance
- Conduct periodic reconciliation of campaign datasets between network switch and bill systems in line with MTNN specifications
- Ensure proper data management and server housekeeping
- Participate in weekly cross functional CLM meeting
- Perform follow up of previous campaigns to ensure reversion to required state
- Perform ROI review as and when necessary (or required)
- Provide relevant feedback on user requirements, and change control to the telecom analytics team.
- Monitor NWG and IS compliance to all deadlines and reporting requirements
- Advise Telecom analytics manager on past/current/future automation projects
- Guide and advise external auditors on data and systems complexities
- Ensure data requests for external audit are met
Required Skills:
- 4 years work experience which includes:
- 3 years experience in data analysis
- Object oriented development experience, java and/or Python
- Experience with technical activities with heavy reliance on data analysis skills, such as data conversions, systems integration, or data warehousing
- Experience with programming and scripting in a UNIX environment, including database experience
- Fundamental SQL programming skill
- Experience in implementing/operating operational and business support software (OSS / BSS)
- Data storage and management techniques
- Revenue assurance experience, including data reconciliation, usage analysis, Inter-carrier analysis, etc
Qualification:
- First degree in computer science, statistics, accounting and/or a related numerate field.
- Certification in any OSS/BSS e.g. SQL, Python, Unix, Oracle,ACL. Certified Information Systems Auditor (CISA) and/or Associate Chartered Accountant (ACA) will be an added advantage.
Application Deadline
4th April, 2011
How To Apply
Interested and qualified candidates should apply via the link below:
Click here to apply online