Collections Officer at OTP Internet Technology

OTP Internet Technology (9 Credit) is a mobile app that provides simple, allows you to access loan at anytime, anywhere.

We are recruiting to fill the position of:

Job Title: Collection Officer

Location: Lagos

Job Description
We are recruiting for a Collections Officer who can help us achieve our company’s financial goals. The ideal candidate for this position must be willing to work as part of a dynamic team.

Responsibilities

• Monitor accounts to identify overdue payments
• Make calls to clients about their loan repayments
• Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
• Negotiate payment plans and schedules
• Conduct collections process on each customer that includes, phone calls, emails and text messages
• Develop collection methods that brings in revenue and ensure full repayment of loans
• Keep accurate records and reports on collections.

Requirements

• Minimum of OND in related field
• Tech-savvy with working knowledge of Microsoft packages
• Goal oriented so as to meet daily targets
• Excellent communication skill (written and oral)
• Patience, ability to manage stress and negotiation skill.
• Open to working on Saturdays when required
• Customer service training / experience
• Minimum of 1 year of experience in similar role

Application Closing Date
15th March, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.