Stanbic IBTC Bank is a part of the Standard Bank Group. Stanbic IBTC Bank Nigeria is recruiting To fill the position of :
Job Tittle : Rehabilitations Team Leader ( Ref No : 12579)
Location : Nigeria
Division PropositionEffective risk management is fundamental to the business activities of the Standard Bank Group (group). While we remain committed to increasing shareholder value by developing and growing our business within our broad determined risk appetite, we are mindful of achieving this objective in line with the interests of all stakeholders.
Job Purpose
To minimise the roll rate of potential non-performing loans through effective and efficient deployment of Standard Bank Group Rehabilitations Strategies.
Responsibilities
- Implement rehabilitations strategies on all accounts in arrears.
- Maintain daily activity logs of number of calls, right party contacts, promises to pay and promises to pay kept.
- Customer education.
- Compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and avoid sanctions.
- Reporting any breaches and exposures to the business unit head and/or the divisions’ Regulatory Compliance Officer
Skills and Qualifications
- A first degree in social sciences.
- Sound knowledge of retail lending analysis techniques, advances, credit criteria, credit policies, risk and financial analysis, credit control and application thereof.
- Sound understanding of the Bank’s products suite – Unsecured Lending, Home Loans, Vehicle & Asset Financing, Credit Cards etc.
- Sound knowledge of SBG’s credit policies, procedures and processes.
- Working knowledge of MS Office suite with proficiency in MS Excel.
- Minimum of three year experience in a call centre. Experience in a collections call centre would be an added advantage.
- Ability to work with large spreadsheets.
Competencies
- Communications skills.
Conflict management.
- People Management and leadership.
KnowledgeCommunications skills.
- Sound knowledge of relevant statutory legislation and all legal procedures
- Sound knowledge of Bank’s products.
- Branch network knowledge.
Application Closing Date
21st March, 2014
Method of Application
Interested and qualified candidates should :
Click here to apply
We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.