MICE Sales Manager at Smart Partners Consulting Limited

Smart Partners Consulting Limited is a leading indigenous HR Consulting Firm in Nigeria located in Lagos with services offered in Recruitment, Outsourcing, Training and HR Consulting. We are a growing firm providing services to top leading companies across the Oil & Gas, IT, Banking Industries and many others using our world class recruiting process with vibrant, talented and passionate team.

We are recruiting to fill the position below:

Job Title: MICE Sales Manager

Location: Lagos
Industry: Hospitality
Reports to: Director of Sales/General Manager

Job Scope

• Under the general guidance and supervision of the Director of Sales or his/her delegate and within the limits of the Hotel's policies and procedures.
• The MICE Sales Manager would be responsible for achieving all MICE related room nights and Food & Beverage Target.
• He/she will be responsible for identifying and selling individual accounts on behalf of the Hotel in accordance with the Department's Marketing Plan.

Job Responsibilities

• Establishes relationship individual clients, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel and ensure room night sales and revenue goals are met or exceeded.
• Actively prospect and sign new businesses
• Develops and maintains individual account plans for all top accounts that are designed to maximize production.
• Recommends programs using data and business research to meet clientsТ needs as well as provide alternate proposals.
• Conducts research activities to identify frequent business travelers
• Monitors and handles inquiry calls and provide client proposal in accordance with established departmental policies and procedures
• Assists in developing and implementing Sales plans and also participates in annual budgeting and planning process.
• Maximizes up-selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking
• Works closely with other Departments to facilitate services agreed upon by the Sales office and prospective clients.
• Maintains client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Provides feedback to the Director of Sales on changing marketing conditions, trends in the competition, as a result of direct sales solicitation, telephone and direct mail in his/her marketing areas.
• Ensures that the HotelТs Sales policies and SOPs are adhered to at all times
• Promotes Teamwork and Quality Service through daily communication and coordination with other departments.

Background, Skills and Experience

• A Bachelor's Degree in any course.
• Minimum of 8 years' experience within Sales and Marketing Department or similar environment preferably in a Five Star Hotel.
• Strong Communication Skills (Verbal, Listening and Writing)
• Excellent Hospitality Skills
• Strategic thinking and business minded whilst also being able to demonstrate a commitment to Guest Satisfaction
• Excellent Track Record in meeting and exceeding Targets
• Ability to work under pressure and without Supervision
• Exposure in handling international and local MICE groups
• Ability to work alone and within a team
• He/she must be Detailed Oriented, Pro-active and reliable and show good problem solving skills
• He/she must have very Strong Interpersonal and Public Relations Skills.

Application Closing Date
5th March, 2020.

How to Apply
Interested and qualified candidates should send their CV in MS word to: [email protected] clearly indicating the "Job Title" as the subject of your mail.