Evan-Nat Nigeria Limited is looking to recruit suitably qualified candidates to fill the position below:
Job Title: Customer Service Representative
Location: Edo
Job Description
- Maintaning a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- General education HND / B.Sc or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Application Closing Date
30th May, 2020.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.
Note: Only Benin / Edo state base applicants are encouraged to apply and will be considered if meet requirements.
https://www.hotnigerianjobs.com/hotjobs/278777/customer-service-representative-at-evannat-nigeria.html