Kaiglo is Nigeria's No. 1 Local Fashion Shopping Destination. We bring sellers across Nigeria.
We are recruiting to fill the position below:
Job Title: Tele-sales Representative
Location: Lagos
Department: Customer Service
Reporting to: Business Application Manger
Through: Customer Service Unit Head
Job Description
- A Tele-sales Representative is someone who uses the telephone to reach potential or existing customers.
- Tele-sales Representative Responsibilities but not limited to the following:
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Initiating sales with potential customers over the phone
- Asking questions to engage customers and keep the conversation going
- Listening to the customers' needs to generate repeat sales
- Gathering and documenting customer information, payment methods, purchases, and reactions to products
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Meeting sales quotas
- Reach out to existing and potential customers to present our product and service offering
- Learn details about our product and service offerings
- Address any questions or issues customers may have
- Communicate with customers to understand their requirements and need
- Offer solutions based on clients’ needs and capabilities
- Direct prospects and leads to the sales team
- Keep an updated customer database
- Measure identified KPIs
- Always strive towards meeting sales quota
- Track and document calls and sales
- Update client & vendors’ records
- Generating and qualifying leads from cold calling
- Managing, tracking and following up on leads by calling them
- Conducting sales presentations through the phone and screen sharing
- Meeting monthly and quarterly sales goals in accordance with goals
- Creating and updating activity reports
Requirements
- A successful Tele-sales Representative has excellent communication skills as well as sales ability
- You should be meticulous in keeping records, and able to handle all aspects of making sales.
- Creative thinking skills
- The patience and ability to engage customers in conversation.
- Good sales ability
- Working knowledge of relevant computer software
- Excellent interpersonal and problem-solving skills
- The ability to handle rejection and stress in soliciting customers
- Ability to meet monthly targets.
Application Closing Date
20th April, 2020.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/280055/telesales-representative-at-kaiglo-stores-limited.html