Client & Corporate Relations Officer at Human Capacity Development Consultants (HCDC) Limited

Human Capacity Development Consultants (HCDC) Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results. We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels. We are committed to excellence, service & integrity.

We are recruiting to fill the position below:

Job Title: Client & Corporate Relations Officer

Location: Bayelsa

Job Description

• Ensure in-depth knowledge of the process of sales and supply of gas offered by the company.
• Create plans to address clients business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with customers to ensure customer satisfaction
• Act as point of contact for complaints and escalate issues as appropriate
• Assist the sales team in up-selling or cross-selling services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Set sales and revenue targets and work diligently to meet them
• Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers needs

Requirements and Qualifications

• BSc. / BA in Business Administration, Marketing or any related discipline
• Minimum of 3 years of experience as a Client Relations Officer or related role.
• Experience in tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving skills
• Must be a team player.

Application Closing Date
24th June, 2020.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using "Opening for Client & Corporate Relations Officer" as the subject of the mail.