Customer Care Officer at a Fast Moving Consumer Goods (FMCG) Company

A Fast Moving Consumer Goods (FMCG) Company is recruiting suitably qualified candidates to fill the position below:

We are recruiting to fill the position of:

Job Title: Customer Care Officer

Location: Lagos

Job Description

• Respond to customer inquiries and orders online and offline in a timely manner
• Respond effectively with all necessary information in the company's brand voice
• Craft appropriate responses to customers and manage time effectively
• Maintain and update tracker for fulfilled orders across all social media channels, phone, and email
• Resolve all customers's issues appropriately.

Requirements

• Minimum of 2 years experience in a similar role
• Innovative and Problemsolving skills
• Ability to effectively interact and close orders via social media, phone, or email.

Application Closing Date
17th August, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject if the email.