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At DHL Global Forwarding, our expertise lies in the fast and flexible transportation of goods and merchandise across all continents. We not only supply comprehensive international logistic services, but also play an active role in reducing C02 emissions as seen in our GoGreen product portfolio.
Job Title: Regional IP Implementation Manager
Ref.: US - 30162
Reporting To: Global Head of Implementations
Overall Role Purpose
- To ensure that HSSE requirements & Compliance Procedures are implemented across the project/contract
- To ensure stakeholder management is carried out, as agreed
- To implement contract & scope of work obligations for new contracts.
- To manage the Regional Implementation Resources
Accountabilities
Overall goals / Typical measures
Responsibilities and Objectives
- Co-operate with the HSSE Implementation Manager in the Implementation of HSSE requirements to overall logistics service to the new contract.
- Co-operate with the Compliance Officer in the implementation of Compliance Procedures to overall logistics service to the new contract.
- To maintain & manage open communication between stakeholders – internal and external
- To lead Customer Facing Implementation Meetings & co-ordinate discussion on process flows & operational design set-up
- To manage Implementations as per the agreed customer Implementation Plan, and in accordance with BPM Procedures.
- To liaise, co-ordinate and close out transition tasks from bid team to Implementation team, as per the ‘Bid Team Handover Process’ described in BPM
- To liaise, co-ordinate and close out clarification follow-up and/or related actions
- To implement HSSE, Compliance, Staff Development Processes, Local Content, Account Management, Performance Management, Contracts, Facilities and Implementation Plan in accordance with BPM Agreed Procedures.
- To ensure procedures and processes, as required by customer, are implemented
- To ensure all information/files are transferred from current incumbent to DHL (if applicable)
- To ensure all handover from current incumbent is completed successfully (if applicable)
- To ensure performance measures, including those for Invoice Processing, are in place and training is carried out in accordance with BPM Procedures for handover to BPM following Implementation Close Out
- To review all processes in detail and provide training to new staff accordingly
- To prepare contract close out plans when applicable
- To monitor, liaise & implement close out procedures when applicable
People - Management
- Team Leadership
- Team Building
- Coaching
- Career development
Skills / Qualifications – Work with the high performance service culture within the established team
Experience
Essential/Required
- 5 + years’ experience, as Project Manager of a large scale contract within Industrial Projects Industry
- Demonstrable, working knowledge, of Implementing and following HSSE procedures
- Strong knowledge and practical experience in operations of Industrial Projects Industry
- Demonstrable experience in managing/communicating with internal and external customer’s at a senior level
Preferred
- Use and/or knowledge of MMS
- Contract Administration
Skills
- Stakeholder Management
- Account Management
- Contract Administration
- Project Management
- Strong procedural practices
- Strong Interpersonal skills
Application Closing Date
22nd April, 2014
Method of Application
Interested and qualified candidates should:
Click here to apply online