Jobrole Consulting Limited is a Talent Management Company that offers innovative talent and business solutions to drive performance and acceleration. Our focus is to develop and implement new ideas and strategies for Organizations to enhance their business processes and growth.
We are recruiting to fill the position below:
Job Title: Relationship Manager
Location: Ikeja, Lagos
Job Descriptions
- We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
- To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
- Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements
- B.Sc. / BA in Business Administration or similar field with minimum of 2:1
- 4-6 years of experience in CRM, Business Relationship or related field
- Proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- Have banking experience
- Extremely smart
- Critical and analytical skills
- Able to manage an organization
- Experienced in closing deals and signing off contracts
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] with "Relationship Manager" as the email subject.
https://www.hotnigerianjobs.com/hotjobs/301112/relationship-manager-at-jobrole-consulting-limited.html