Front Desk Officer at Stern & Kay Consulting Limited

Stern & Kay is a management consulting firm providing consulting services to organisations to help them anticipate and identify human capital management needs.

At Stern & Kay, we work closely with your organisation to gain a deep insight into your business. We take the time to understand your organisation's challenges, objectives, opportunities and strengths to enable us provide effective tailor made human capital solutions for your organisation. We recruit, train and develop the right calibre of personnel for organisations.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Hear and resolve complaints from customers.
• Collect, sort, distribute, or prepare mail and messages.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about services provided.
• Makes calls and records messages for the respective staff asrequested.
• Answers incoming enquiries by phone and email with a friendly tone and a correct attitude.
• Issues pass and signs in visitors to the office.
• File and maintain records.
• Transmit information or documents to customers using computer.
• Schedule appointments, maintain and update appointment calendars.

Qualifications / Requirements

• A good HND / B.Sc degree in Accounting / Business Administration
• 1-3 years' experience relevant front desk or customer service experience.
• Candidates must be female.

Skills and Competencies:

• Excellent computer skills (Microsoft Office Suite).
• Proficiency in spoken and written English Language.
• Friendly, warm and compassionate personality.
• Proficiency in word structure and composition.
• Excellent administrative skills and experience.
• Proactive, smart and result oriented.

Salary Range
N50,000 - N60,000 / Month.

Application Closing Date
21st October, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the "Job title" as the subject of the email.