NOC Engineer at an Internet Solutions Provider - Willers Solutions Limited

Willers Solutions Limited - Our client, an Internet Service Provider is looking to recruit suitably qualified candidates to fill the position below:

Job Title: NOC Engineer

Location: Lagos

Job Description

• Perform general system administration tasks on all elements of the network
• Discover problem areas which could negatively impact system performance or customer satisfaction
• Proactively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general system administration tasks on all elements of the network.
• Perform network surveillance 24/7, respond to networkreported and customerreported problems
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Manage problem resolution using network monitoring/management tools
• Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

• B.Sc / HND in Computer Engineering / Telecommunications
• Minimum of 4 years experience as a NOC Engineer
• Strong communication skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications technology
• Cisco CCNA/CCNP certification.
• Interested candidates must be able to work on a 24/7 shift Rotation

Application Closing Date
Not Specified.