Technical Support Engineer at a Fintech Company - Tech TalentHunter Limited

Tech TalentHunter Limited - Out client, a Fintech company is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Technical Support Engineer

Location: Lekki - Lagos

Job Description

• Would you like to work on complex and interesting systems within a diverse, supportive environment whilst gaining valuable knowledge of banking applications?
• You could be joining a growing FinTech that are developing a complete retail banking platform that is capable of being configured to suit the needs of any bank. The product has been engineered from the ground up as a Cloud Native, microservice API architecture platform.
• As a Technical Support Engineer, you will join the team responsible for the validation of issues pertaining to core infrastructure, platform and the banking layer.
• You'll manage tickets, perform initial diagnostics and engage the engineering support team to resolve incidents within the agreed SLAs; keeping the client up to date on progress and resolution.
• You will partner with Service Managers to conduct root cause analysis on technical issues and spend about 20% of your time coding to fix issues.
• You'll be working in a technology-driven environment with regular tech talks and will have your voice heard on suggestions for improvements and the introduction of new technologies, working with a team of senior technologists.

Requirements

• Bachelor's Degree
• Advanced analysis and problem-solving abilities
• Ability to explain technical concepts to both technical and non-technical stakeholders
• Coding skills with Python, Go or Java
• Experience analysing monitoring tools, generated logs and associated dashboards
• Collaborative with excellent communication skills

Remuneration
Salary is very competitive, Island and its environs residents preferably.

Application Closing Date
19th October, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Technical Support Engineer" as the subject of the mail.