Receptionist at Owens and Xley Consult

Owens and Xley is a Small Business Advisory and Consulting Company in Lagos, Nigeria. Our services include of Small Business Startup and Set up, Business Plan preparation, Business Process Design and Business Strategy Formulation.

We know the role good planning plays in any business and its associated costs; and the initial capital challenges faced by a small business which is why we have developed solutions which ensure that small business owners have access to technical skills but at a fraction of the cost.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Lekki, Lagos
Employment Type: Full-time

Job Overview

• The receptionist is the first point of contact at the beauty studio. S/he performs administrative tasks, such as answering phones, receiving clients, coordinating appointments and providing information about the organization.

Duties and responsibilities

• Answering phones, scheduling appointments for clients and calling clients to confirm appointments
• Greeting clients with a friendly smile and assigning them to the appropriate station
• Keeping the reception area clean, professional-looking and inviting.
• Ensuring the use of fragrances i.e. scented candles to improve the general aura of the reception area and the studio in general
• Serving clients refreshments and beverages
• Responding to enquiries by phone, e-mail, or in person.
• Managing, escalating and expediting the resolution of customer problems/complaints
• Devising/maintaining office systems, including data management and filing systems

Qualification

• Minimum of OND

Experience / Requirements:

• Minimum 1-year front desk or customer service experience
• Good personal grooming
• Experience working in a service industry

Skills and Abilities:

• Excellent interpersonal and verbal communication skills.
• Maintain a professional appearance at all times
• Time management skills
• Excellent customer service skills

Salary

• N60,000 monthly.

Application Closing Date
10th November, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.