NOC Director at IPT PowerTech Group

IPT PowerTech Group delivers specialized solutions to the power, industrial and telecom sectors in the Middle East, Africa and neighboring countries. Since our inception in Lebanon in 1993, we have grown into a leading group, combining power expertise with telecom infrastructure specialization. Today, we are market leaders in providing specialty batteries and power systems, customized energy efficient/ hybrid and renewable energy solutions, in addition to telecom infrastructure and managed services.

We are recruiting to fill the position below:

Job Title: NOC Director

Location: Lagos, Nigeria

Job Summary

• The role of the NOC Director is to lead a team of Network Operating Centre staff in gathering, analysing and disseminating information on all operations and maintenance activities of the network.
• The NOC Director has overall responsibility for ensuring that NOC achieve key performance targets.

Job Description

• Provide leadership and direction to the NOC team, ensuring all service level agreements are met or exceeded
• Ensuring budgetary control and optimization of NOC resources
• Ensuring that both material and human resources are available for all planned network monitoring activities
• Managing change requests from clients and ensuring implementation is according to planned specifications
• Coordinating and leading the activities and output of direct reports
• Producing and publishing operational and analytical reports, driving for automation of metrics and measurement
• Ensuring 24x7 network and system support with proper monitoring of the network for overall efficiency and trouble spots using performance management tools and providing technical support
• Initiating and implementing ideas and giving feedback on software tools, procedures and improvements to NOC functionality
• Driving continuous improvements by actively searching for and implementing improvements to operational procedures, policies and network management tools
• Serve as a point of escalation for team, working with the appropriate operations leadership within the organization or external vendors as required to achieve resolution.

Qualifications

• Education: Bachelor's in Telecommunication / Electrical engineering/CCE or any related discipline.
• Experience: 8 + years of experience. NOC Management Experience (Proven records of Managing NOC Teams).
• Worked with GSM operators (direct / indirect via vendors)

Skills:

• Demonstrated strong analytical skills
• Leadership skills.
• Should demonstrate incident and problem resolution skills
• Python, SPSS is a plus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online