Customer Service Officer II at Sopex Hitech Services Limited

Sopex Hitech Services Limited is a leading flexible / manufacturing and industrial company, with extensive knowledge and experience in packaging solutions.

We are recruiting to fill the position below:

Job Title: Customer Service Officer II

Location: Isolo, Lagos
Employment Type: Full-time

Responsibilities

• Acts as a first point of call to customers/visitors
• Ensures the reception area is tidy
• Receives telephone calls and re-routes to appropriate department
• Acts as liason between departments for customer related issues
• Issues invoice/requisition to customers.
• Prepare proforma invoice
• Post invoices into the quick book system.
• Approve every job order prepared by Mary.
• Update the customer database ledger.
• Send total value of goods produced to customers upon completion.
• Follow up on customers to ascertain receipt of goods, customer satisfaction and/or complaints, if any, and escalate same to appropriate personnel.
• Liase with Accountant on customers that are indebted to the company, and call up the customers
• Any other duty assigned.

Requirements

• Candidates should possess an OND qualification with a minimum of 2 years work experiece.

Application Closing Date
18th December, 2020.