Cesca Estate Services Limited is a facilities management Company located in Ikoyi, Lagos.
We are recruiting to fill the position below:
Job Title: Client Services Intern
Location: Lagos
Employment Type: Nysc
Job Description
- Provide accurate, detailed and immediate information to clients. This involves engaging in conversation with them to understand their needs and goals, then provide informed advice on the company's services.
- Management of Clients Receivables
- Respond to specific client requests and concerns in a timely manner, and escalate same to the appropriate parties within the organization.
- Resolution of clients complaints and needs in a timely manner.
- Move clients further in the partnership cycle. Make outbound calls to specified client targets, ask questions to identify needs, and recommend services or next steps.
- Complete a sales transaction and ensure issue resolution.
- Establish and cultivate relationships with our clients. Meet their needs so they are satisfied, resulting in profits for the company.
- Update client records after each interaction with them. Add notes to clients records explaining what the interaction entailed and report on trends as necessary.
- Perform other duties as may be assigned to you from time to time.
Requirements
- He/she should be a National Youth Service Corp member posted to Lagos and in need of a Primary Place of Assignment.
- He/she should be a Second Class Honours (Upper Division) Estate Management/ Building Construction/ Accounting/ Finance/ Economics graduate from an accredited University.
Application Closing Date
15th January, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/318186/client-services-intern-at-cesca-estate-services-li.html