9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
We are recruiting to fill the position below:
Job Title: Engineer, Service Performance
Job ID: IRC4029
Location: Abuja
Job Type: Full Time
Job Summary
- Monitoring, reporting and analysis of network key performance indicators.
Principal Functions
- 24/7 real-time monitoring of network key performance indicators
- Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
- Flagging of degraded network key performance indicators for resolution
- Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
- Tracking and reporting of KPI for new technical features and equipment deployment
- Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after fault resolution
- Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)
- Generation of OPCOM reports and other network reports
- Support reconciliation of KPI figures with 9mobile service providers and customers.
- Handling periodic and ad hoc reports for Network Operations
- Perform other duties as assigned by the Head, NOC & BSS
Educational Requirements
- First Degree or equivalent in Electrical or Computer Engineering or a related discipline
- Two (2) years post NYSC work experience
Experience, Skills & Competencies
Knowledge:
- Network availability and capacitymanagement
- Network administration
- Microsoft Office suite
- Network Surveillance/monitoring tools(advantage)
Skills:
- Communication
- Analytical skills
- Personal Effectiveness
- Problem Solving
- Presentation
Behavior:
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Teamwork
- Customer Focus.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/327165/engineer-service-performance-at-9mobile-nigeria.html