E-Fraud Investigator at Guaranty Trust Bank Plc

Guaranty Trust Bank plc is a foremost Nigerian financial institution with vast business outlays spanning Anglophone West Africa and the United Kingdom. The Bank presently has an Asset Base of over 2 Trillion Naira, shareholders funds of over 200 Billion Naira and employs over 10,000 people in Nigeria, Cote dIvoire, Gambia, Ghana, Kenya, Liberia, Rwanda, Sierra Leone, Uganda and the United Kingdom.

We are recruiting to fill the position below:

Job Title: E-Fraud Investigator

Location: Nigeria
Job Type: Full Tme
Industry: Financial Services
Reporting Line: Head, Electronic Fraud Desk

Key Responsibilities

• Monitoring of E-transactions across all channels
• Investigation/Resolution of all e-transaction complaints and accurately document all actions taken on a case
• Fact finding engagement with internal and external stakeholders
• Identifying system improvements to prevent fraudulent activities.
• Interactions with other banks and FINTECHs
• Management of fraud database
• Rendition of fraud and BVN returns

Qualifications
Academic Qualification:

• Bachelor's Degree
• CFE / CISA qualification is an added advantage​.

Experience:

• 3 years banking experience

Competencies / Skills:

• Good communication and writing Skills
• Analytical and problem-solving skills
• Good knowledge of E-payment systems and trends
• Proficiency in Microsoft Office Applications
• Time Management.

Application Closing Date
26th March, 2021.