Lagoon Hospitals has consistently been providing healthcare of international standards in Nigeria. Established in 1984 by Professor Emmanuel and Professor (Mrs.) Oyin Elebute, and commencing operations in 1986 as a provider of integrated healthcare services, Lagoon Hospitals is currently the largest private healthcare services Group in Nigeria with six healthcare facilities.
Lagoon Hospitals is the only Nigerian Hospital group accredited by the Joint Commission International, and one of two groups in Sub-Saharan African to be so accredited. The Hospitals was first accredited in 2011 and re-accredited in 2015, 2018 and 2021. This is a guarantee of safe and quality healthcare that meets international standards. Recently, Lagoon Hospitals received her Certificate of Re-accreditation from JCI. Lagoon Hospitals is driven by a single thrust, to provide the best standards of patient care. It is this passion that has led to the development of unique specialities across medical disciplines, within the Lagoon Hospitals Group.
We are recruiting to fill the position below:
Job Title: Customer Experience Manager
Location: Ikoyi, Lagos
Reports to: Head, Customer Experience and Business Operations
Job Description
This role is responsible for attaining seamless level of service throughout the customer's journey and for ensuring superior quality experience for patients through continuously training and refining of processes and staff.
Summary of Responsibilities
Key Result Areas / Performance Goals:
Job Qualifications
Core Competencies:
Application Closing Date
2nd April, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online